eHypnosis.com is a site operated by Cosmic Media LLC ("we" or “us”). Our office address is 101 Convention Center Drive, STE 810, Las Vegas, NV, 89109 and our email ticket support desk is https://support.ehypnosis.com.
We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date.
You must comply with the provisions of our Acceptable Use Policy when using our site.
It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.
CHANGES TO TERMS
We reserve the right, at our discretion, to modify, add, or remove any or all of these terms and conditions at any time and each such change shall be effective immediately upon posting.
Please check these terms and conditions periodically for changes.
Your continued use of this site and purchase of products on this site following the posting of changes to these terms and conditions will mean you accept those changes. Please check the terms before every purchase.
If the revised terms apply to your order, we will notify you of the changes. If you intend to cancel the Contract with us upon such changes, you may cancel either in respect of all the affected Products or just the Products you are yet to receive. If you opt to cancel, you shall return (at our cost) relevant Products you have already received and we will refund the price you have paid, including any delivery charges.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the materials on our site. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.
If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
We have made every effort to display the images of the Products accurately on our Site, but they are for illustrative purposes only. All sizes, weights, capacities, colours, dimensions and measurements indicated on our Site may have a [2%] tolerance. Products delivered and packaging may vary slightly from those images.
ACCEPTANCE OF ORDER
These Terms will become binding on you and us and a Contract will come into effect between you and us only upon our written acceptance of the Order issued to you by email (Dispatch Confirmation). We are not bound by the Order unless we accept it in writing. If there is any conflict between these Terms and any term of the Order, the Order will take priority.
At the time of acceptance of an Order an order number is assigned to you. You should quote the order number in all your subsequent correspondence relating to the Order. If you have already paid for the Products and we are unable to supply you with a Product because the Product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site, we will notify you and will refund you the full amount (including any delivery costs charged) as soon as possible.
- You shall not have any claim for innocent or negligent misrepresentation against us based on any statement in this Contract.
- Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
RIGHT TO CANCEL
Your legal right to cancel a Contract starts from the date on which you receive the Dispatch Confirmation. Your right to cancel the Contract depends on what you have ordered and how it is delivered, as set out in the clause below.
You have a legal right as a consumer to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out below:
- Your Contract for a one-time payment, single product purchase: 14 days after the day on which you received the Product. Example: if we provide you with a Dispatch Confirmation on 1 April and you received the Product on 10 April you may cancel at any time between 1 April and the end of the day on 24 April.
- Your Contract for a split payment, single or multiple product purchases: 14 days after the day on which you receive the last installment of the Product or the last of the separate Products ordered.
Example: if we provide you with a Dispatch Confirmation on 1 April and you receive the first instalment of your Product or the first of your separate Products on 10 April and the last instalment or last separate Product on 15 April you may cancel in respect of all instalments and any or all of the separate Products at any time between 1 April and the end of the day on 29 April.
- Your Contract for the regular delivery of a product over a set period: 14 days after the day on which you receive the first delivery of the Products.
Example: if we provide you with a Dispatch Confirmation on 1 April in respect of Products to be delivered at regular intervals over a year and you receive the first delivery of your Product on 10 April, you may cancel at any time between 1 April and the end of the day on 24 April. 24 April is the last day of the cancellation period in respect of all Products to arrive during the year.
If during the relevant period you intend to cancel the Contract with us, you can notify us of your decision and receive a refund. You can obtain advice on your legal right to cancel the Contract from your local Citizens' Advice Bureau or Trading Standards office.
RETURN AND REFUND
To cancel a Contract in accordance with clause ‘Right To Cancel’ above, you should follow the cancellation/refund request process available here. The Dispatch Confirmation will also have a link to the cancellation form. On receipt of your cancellation form we will email you confirmation of receipt.
Refunds requests will be processed within 1 to 3 working days. Once a refund has been processed by our team, it will take between 4 to 9 days to show on your debit or credit card statement.
Return of physical items should be returned to: Returns Dept. Suite 6, HBC, 351 London Road, Hadleigh, Essex, SS7 2BT, United Kingdom
When canceling a contract, please include details of your order.
If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you send it to us. If you wish to contact us for any other reason, including if you have any complaints, you can contact us by telephoning our customer service team at +44 1702 68 30 68 (UK) or +1 844 707 7755 (US), OR you can submit a support ticket to our customer happiness team.
If you cancel your Contract we will refund you the price you paid for the Products after deducting any reduction in the value of the Products that has been caused by your handling them in an unacceptable manner. For information about acceptable handling and examples contact our customer happiness team.
If you have returned the Products because they are faulty or misdescribed, we will refund the price of the Products in full, together with any reasonable delivery charges you incur in returning the item to us. We will refund you any delivery costs you have paid calculating them on the basis of the least expensive delivery method that is generally acceptable. For example, if delivery of a Product is available within 3-5 days at one cost but you choose to have the Product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option. Refunds will be made to you on the credit card or debit card used by you to pay. We will refund you in vouchers/credit if you used vouchers/credit to pay for our Products.
If a Product has been delivered to you prior to your decision to cancel your Contract:
- Then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. Please contact our customer happiness team for our returns address, authorized carrier and how to arrange a return.
- You will be responsible for the cost of returning the Products to us except where the Product is faulty or not as described. If the Product cannot be returned by post, then the costs of delivering it by the carrier should not exceed the sums we charged you for delivery.
As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause or anything else in these Terms.
We deliver to the following countries: Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Montenegro, Republic Of, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Republic Of, Singapore, Slovak Republic, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vatican City.
However, certain Products are not delivered to International Delivery Destinations so please check the information on our International Delivery Destination page carefully before ordering any Products.
Delivery of Products to International Delivery Destinations will be subject to applicable import duties and taxes payable by you. Prior to placing an order you should contact your local customs office for information on this.
You agree to comply by all applicable laws of country to which Products are delivered and we shall not be liable for any such violations.
Upon placing your order, we will let you know the estimated delivery date. Our delivery date may occasionally be affected by Circumstances Beyond Our Control in which case please see clause ‘Limitation of Liability’ below.
Delivery of an Order shall be deemed to be completed when we deliver the product to the address given by you; or we deliver the product directly to you.
Upon receipt of full payment (including all applicable delivery charges) you will be the owner of the product.
If we fail to deliver the product within the delivery schedule specified, then you may cancel your Order straight away if any of the following applies to you:
- We have refused to deliver the product;
- Delivery within the delivery deadline was essential considering relevant circumstances; or
- You informed us prior to acceptance of your order that delivery within the delivery deadline was essential.
DELIVERY OF DIGITAL PRODUCTS
In relation to digital content not on a tangible medium, you may cancel the contract at any time up to 60 days after the day on which the contract is entered into. Notwithstanding, you agree that we may begin the supply of digital content not on a tangible medium before the end of the cancellation period set out in clause 'Right To Cancel' and you acknowledge that you will lose your cancellation rights.
PRICE AND DELIVERY CHARGES
Prices of the Products are specified on our site and confirmed on the checkout page. We may change our prices any time, but that will not affect the prices for confirmed orders.
Our prices are inclusive of VAT. However, if there is a change in the rate of VAT between the date of the Order and the date of delivery or performance, the rate of VAT that you pay will be adjusted, unless you have already paid full purchase price prior to the change in the rate of VAT takes effect.
Delivery cost is not included in the price specified for a Product. It will be added to the due amount. Despite our best efforts, there may be incorrect prices on some of the Products. If the Products' correct price is less than a price shown on our site, the lower amount will be charged. If the Products' correct price is higher than the price specified on our site, we will inform you of this and ask whether you wish to continue with the order with the actual higher price. If the error in price is obvious, unmistakable and mispricing could have been recognized reasonably by you, we will not be liable to provide the Products to you at the lower price that was incorrect.
Payment for Products is to be made in advance. We accept payment with credit/debit cards and Paypal including, Visa, Mastercard, Maestro, American Express.
LIMITATION OF LIABILITY
We are responsible for loss or damage you suffer that is a foreseeable result of our negligence or our breach of the Terms, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.
Services and products supplied by us are for non-commercial purposes only. You shall not use the services or products for any business or re-sale, commercial purpose. We are not liable to you for any loss of business, loss of profit, loss of business opportunity, or business interruption.
Exceptions to Limitation of Liability
Our liability does not exclude or limit in any way:
1. fraud or fraudulent misrepresentation;
2. death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
3. defective products under the Consumer Protection Act 1987;
4. breach of the terms implied by sections 13, 14 and 15 of the Sale of Products Act 1979 (description, satisfactory quality, fitness for purpose and samples); and 5. breach of the terms implied by section 12 of the Sale of Products Act 1979 (title and quiet possession).
Any notice to us should be in writing and sent to us by email by submitting a ticket at https://www.ehypnosis.com/customer-happiness along with the address you provided us with on the Order.
RELIANCE ON INFORMATION AND LINKS
The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
LINKING TO OUR SITE
You may link to our Site only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
We reserve the right to withdraw linking permission without notice.
The website from which you are linking must comply in all respects with our Acceptable Use Policy and must be owned by you.
You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage.
If you wish to make any use of material on our site other than that set out above, please address your request to our customer happiness team.
eHypnosis.com links to external websites that offer information we determine. Whilst there are many sites that provide informative content, eHypnosis.com only links to those sites of which provide the most valuable information.
At any time, these links may be amended as further valuable sites come to our attention. The initial purpose of any external link that we utilize is to enrich our audience, subscribers, and customers. Any request for the enclosure of an external link on this website is principally assessed with the needs of our subscriber in mind.
External links do not meet the commitments of eHypnosis.com if they comprise any of the following:
The reference to any external link applies to websites outside of eHypnosis.com.
The Company shall form measures to monitor the inclusion and oversight of this policy. These measures are inclusive of a review to all new external content link requests. Each request shall be assessed using the subsequent recommendations:
Is the information appropriate or related?
Does the site provide content not already accessible or linked to on your site? If not, is the value of the site equal or superior to that already available?
Is the site effectively designed, straightforward to use, cross-browser compliant and accessible to those with disabilities?
eHypnosis.com reserves the right, at its discretion to extract any external information at any time, for any reason.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By failing to comply with this provision, you would commit a criminal offense and your right to use our site will cease immediately and we will report your actions to the relevant authorities.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:
+ loss of income or revenue;
+ loss of business;
+ loss of profits or contracts;
+ loss of anticipated savings;
+ loss of data;
+ loss of goodwill;
+ wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect any liability which cannot be excluded or limited under applicable law.
The information, software, products, and services published on this website may include inaccuracies or errors. The company, its subsidiaries and corporate affiliates do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the local businesses, news and information displayed on this website (including, without limitation, the pricing, photographs, etc.).
The company also expressly disclaims any warranty or representation as to the accuracy or proprietary character of the site content.
Nothing in this agreement shall exclude or limit the company’s liability for (i) death or personal injury caused by negligence; (ii) fraud; or (iii) wilful default or gross negligence (iv) any other liability which cannot be excluded under applicable law.
Subject to the foregoing, you use the site at your own risk and in no event shall the company (its Officers, Directors and Affiliates) be liable for any direct, indirect, punitive, incidental, special, or consequential losses or damages or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business or personal interruption of any type arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if the company has been advised of the possibility of such damages.
These terms and conditions and foregoing liability disclaimer, do not affect mandatory legal rights that cannot be excluded under applicable law.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Company. INDEMNIFICATION You agree to defend and indemnify the Company and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
(i) your breach of this Agreement or the documents referenced herein;
(ii) your violation of any law or the rights of a third party; or
(iii) your use of this Website.
You agree to absolve the Company of any and all liability arising out of your use of this Website.
JURISDICTION AND APPLICABLE LAW
The courts of Nevada will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
COPYRIGHT & TRADEMARK NOTICES
All contents of this Website are:
Copyright © 2015-2022 – Cosmic Media LLC. All rights reserved.
eHypnosis.com, the logo and all other product or service names or slogans displayed on the Site are registered and/or common law copyrights of the Company and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of the Company. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, copyright and/or trade dress of the Company and may not be copied, imitated or used, in whole or in part, without the prior written permission of the Company. All other copyrights, company names or logos mentioned in the Site are the property of their respective owners. Reference to any businesses, products, services, processes or other information, does not constitute or imply endorsement, sponsorship or recommendation thereof by the Company.
NOTICE AND TAKE-DOWN POLICY FOR ILLEGAL CONTENT
The Company operates on a “notice and takedown” basis. If you have any complaints or objections to material or content including User Messages posted on this Site, or if you believe that material or content posted on this Site infringes a copyright that you hold, please contact us immediately by following our notice and takedown procedure. Click here to view the Notice and Takedown Procedure. Once this procedure has been followed the Company will make all reasonable endeavors to remove illegal content within a reasonable time.
The following statement applies to eHypnosis.com website or services that feature or link to this notice. eHypnosis.com forbids the utilization of this site in any way when associated with the transmission or dispersal of any unsolicited commercial or bulk e-mail – Spam. You are forbidden from utilizing any services from eHypnosis.com to send Spam or that may cause Spam to be distributed to any eHypnosis.com customers or services. Additionally, any email that may be sent or triggered to be sent to or through the eHypnosis.com may not:
eHypnosis.com does not permit any attempt to use the services in any way that may damage the reputation or impair any aspect of any service, or that could interfere with any other party’s utilization of any service. If eHypnosis.com ascertains that illegal use is being made of any service, it may, without notice, take the correct action, including blocking messages from a specified internet domain, mail server or IP address. eHypnosis.com may terminate any account with instantaneous effect on any service which is transmitting or connected with any email that infringes this policy.
Unlawful utilization of the services in association with the transmitting or sending of any unsolicited e-mail may result in civil, criminal or administrative penalties contrary to the sender or those supporting the sender.
For any questions or queries, you can contact us by submitting an email support ticket.